Youngs Timber & Builders Merchants
CASE STUDY
With branches in Folkestone, Biddenden, and Dymchurch, Youngs Timber & Builders Merchants is a trusted name in Kent, providing high-quality materials and expert service to the trade and public alike.
When they approached us in May 2023, they were looking to boost their digital presence, connect with their customers more effectively, and showcase their reputation as a reliable, community-focused business.
Services we've provided
Here’s how we've supported Youngs Timber & Builders Merchants since May 2023:
Customer Newsletters
Regular email updates to keep customers informed about promotions, updates, and offers.
Social Media Management
Tailored content for Instagram, Facebook, and LinkedIn to engage their audience and grow their following.
Website Updates
: Keeping their site current, user-friendly, and informative.
Blogs
Creating SEO-driven blog posts to improve search rankings and attract more traffic.
Graphic Design
Designing eye-catching in-branch posters, magazine adverts, and promotional materials.
POS Marketing
Engaging in-branch posters to inform and inspire customers.
SEO
Optimising their website to improve rankings and increase visibility.
Key Achievements
Website Growth
Site sessions up by 15,646% and unique visitors increased by 11,992% since January 2024.
Social Media Success
An incredible 845.21% increase in followers across Instagram, Facebook, and LinkedIn.
Increased Visibility
35,970.19% growth in impressions, ensuring their content reaches more people.
Community Engagement
Enhanced connection with their local customer base through engaging, relatable content.
Key Projects
Social Media Revamp
We transformed their social media presence with consistent, engaging posts, driving significant follower and impression growth while keeping the tone approachable and on-brand.
Website Optimisation
We improved website performance and visibility through targeted SEO efforts and blog posts designed to attract and engage both trade professionals and homeowners.
In-Branch Marketing
Designed impactful posters and POS materials to keep customers informed and encourage sales within the branches.
Results & Impact
Since partnering with Youngs Timber & Builders Merchants, their digital footprint has grown exponentially. With a stronger online presence and cohesive marketing across all platforms, they’ve been able to connect more effectively with their customers while continuing to thrive as a trusted name in Kent.